WINNER!

THE WEB MARKETING ASSOCIATION IS PROUD TO PRESENT THIS 2024 MOBILEWEBAWARD FOR OUTSTANDING ACHIEVEMENT IN MOBILE DEVELOPMENT

To: Vueling Airlines

For: Vueling Airlines

Award: Best Airline Mobile Application

Click here to see entry creative

About the Entry

The Vueling mobile app provides customers with a simple, efficient, and intuitive platform for booking and managing flights. Its primary goal is to offer a seamless travel journey from start to finish. Users can easily search, book, and manage their flights, with features that allow them to personalize their trip by adding baggage, priority boarding, and other ancillary items. To kick-off the customer’s travel journey, the app provides a quick and easy check-in process, with digital boarding passes and flight information, streamlining the customers’ airport experiences. Additionally, the app supports customer service, making it easier for users to resolve issues such as flight changes or cancellations. For frequent flyers, the app integrates the Vueling Club, enabling travelers to accumulate Avios points, manage rewards, and access exclusive offers, fostering customer loyalty. Overall, the Vueling mobile app aims to provide a user-centric experience that simplifies the often-complicated travel process, enhances communication with passengers, and rewards frequent travelers, making it an important tool for the modern-day traveler.

 

Award Credits

Contributors:

Director - E-commerce, Ancillaries & Loyalty:	Tanner Huysman
Director - IT:	Javier Alvarez Sanchez
Head of E-commerce:	Emily Yang
Head of Commercial IT:	Aleix Tomas Salvo
Manager - UI/UX Research & Design:	Mariela Ferrer Mendez
Channel Owner - Apps and Kiosk:	Mariana Garay
Product Owner - Mobile:	Xavier Brascó